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Account information

I forgot/want to change my password, what should I do?

If you forgot your password and cannot login to your account click “Forgot your password?” underneath the login form and enter your email address. We will send you a link to reset it. If you signed up through Facebook or Instagram, you don't need a password.

If you want to change your password, follow the same procedure. You cannot change your password directly in your profile.

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I created two Squared.one accounts, can I merge them?

If you want to merge accounts that are registered under two different email addresses, please contact us and will assist you.

If you have two accounts under the same email address, we will merge them automatically and send you a new password for the linked account in an email. You can then change the password.

I would like to change my email address or shipping address.

If you need to change your email address, shipping address or other information in your account, you can do so in "Settings" section of your account on Squared.one website.

If you need to change the email or shipping address for a newly placed order, please contact us as soon as possible. Depending on the status of the order, we may still be able to make the change.

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